Welcome to Top Property! We value your privacy and want to explain how we collect, use, share, and   protect your personal information. This policy applies to all our interactions with you, whether you’re a visitor to our website or using our services.

Who We Are Top Property (Pty) Ltd
Physical Address: Unit B204 Sandown Square Office Park, Blouberg, Cape Town 7441, South Africa
Contact Number:  021 141 3774
Email: info@toppoperty.co.za

What Personal Information We Collect We gather information necessary to offer our services and improve your experience. This may include:

• Name, contact details (email, phone number)
• Location and property search history
• Any preferences or search filters you set for property alerts

Why We Collect Your Information We collect and use your data to:

• Help you find or list properties
• Provide customer support and services
• Send you relevant property alerts and marketing updates (with your consent)
• Comply with legal obligations
• Improve our website and services

Who We Share Your Information With To provide our services, we may share your data with trusted third-party providers like:

• Cloud storage services (e.g., Microsoft, Google, AWS, Digital Ocean, Hostinger, Domains.co.za)
• Email and communication platforms (e.g., Mailchimp)
• Payment processors and legal authorities, if required by law

When sharing data outside of South Africa, we ensure proper protections are in place, such as agreements or compliance with local data protection laws.

How We Keep Your Information Safe We take data protection seriously. Your personal information is stored securely, and we restrict access to only those who need it. We retain your data only as long as necessary for the purposes outlined, or as required by law.

Your Rights You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Ask us to stop using or delete your information
• Withdraw your consent at any time (for marketing or other purposes)

If you have any concerns about how we handle your personal information, you can contact us directly or lodge a complaint with the Information Regulator of South Africa.

Contact Us For questions about your data or to make any requests regarding your personal information, contact us at:

 

Email: info@topproperty.co.za
Telephone: 021 141 3774

Alternatively, you can contact the South African Information Regulator:

 

The Information Regulator (South Africa)
PO Box 31533
Braamfontein
27 Stiemens St
Braamfontein
2017
POPIA complaints
POPIAComplaints@inforegulator.org.za
PAIA complaints
PAIAComplaints@inforegulator.org.za